Built for teams switching off Intercom
Your Intercom bill renews soon.
This is the offramp.
One API key. ~30 minutes of import time. All your contacts, conversations, articles, tags, and macros. We cover up to $5K of your Intercom cancellation fees. Read that line again.
One-Click Migration
Import your Intercom data automatically
No manual CSV exports. Just enter your API key and we'll handle the rest. Most migrations complete in ~30 minutes.
One-Click Intercom Migration
Import your data automatically in ~30 minutes. No manual CSV exports.
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Connect your Intercom account
We'll securely access your Intercom data using your API key. Your data is encrypted and never stored permanently.
Find your API key in Intercom: Settings → Developers → Access Tokens
What we'll import:
- • Conversations (last 90 days)
- • All contacts with custom attributes
- • Knowledge base articles
- • Team members and permissions
🔒 Your data is encrypted end-to-end. We never store your API key.
Why Teams Switch
Everything Intercom does, but better
Predictable bill
Flat $20/mo. No per-seat fees, no per-resolution AI surcharge.
AI grounded in your docs
RAG over your knowledge base. Track your own resolution rate in the dashboard.
Hours, not months
Most teams finish migrating in 1-3 hours.
Unlimited agents
Add your whole team, no extra cost.
Honest security posture
TLS 1.2+ in transit. Tenant-isolated by Postgres RLS. SOC 2 Type II audit underway.
Founder-led support
Email and chat, answered by the people building the product.
Data Migration
What gets migrated
All your valuable customer data comes with you. Nothing left behind.
Contacts
- All profiles & attributes
- Custom fields & tags
- Company associations
- Segments & lists
Conversations
- Full transcripts
- Agent notes
- Tags & status
- CSAT ratings
Help Center
- All articles
- Categories
- SEO settings
- Media files
Manual Migration (Optional)
If you want to do it by hand.
You can. It's slower. It takes 1–3 hours of your time instead of 30 minutes of ours. These are the exact steps, in order. Start at number one.
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Export your Intercom data
5-15 minUse Intercom's data export feature to download contacts, conversations, and help articles.
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Create your Campfire account
2 minSign up for a free 14-day trial. No credit card required.
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Import your contacts
5-30 minUpload your exported contacts CSV. Automatic field mapping and deduplication.
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Import conversation history
15-60 minImport transcripts to maintain full customer context for your team.
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Migrate your Help Center
10-45 minImport help articles with preserved categories, tags, and structure.
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Install the Campfire widget
5 minReplace your Intercom widget with a single line of code.
Success Stories
Teams who made the switch
“Response times dropped from 8 hours to 45 minutes in the first week. Our CSAT scores jumped 23 points.”
“The AI actually reads our documentation and gives accurate answers. No more hallucinations or wrong information.”
“We switched from Intercom and saved over $40,000 annually. Same features, better AI, fraction of the cost.”
FAQ
Migration questions answered
Most teams complete their migration in 1-3 hours. Larger organizations with extensive conversation history may take up to a day. Our migration specialists can help expedite the process.